Have you ever been in a meeting where there was a vigorous discussion and you found it difficult to contribute your ideas? Do you want to find out what the smart but quiet person in the room is thinking? Under what circumstances is written communication more effective and how should it be positioned? This talk points out that there are differences in communication styles that sometimes get in the way of collaboration, and gives suggestions for how individuals can find a way of expressing their ideas that works best for them and how leaders can reach out to everyone.